Report a Concern / Inquiry

If you are reporting an emergency or a crime call 9-1-1.

If you need non-emergency police services, call the dispatch center: (360) 344-9779.

 

We encourage you to report a concern for any issue that needs to be addressed or fixed by the City.  (Not all concerns or issues can be addressed by the City such as; County, Port, Fire, State & Federal matters. We will let you know how to contact the correct party if needed.)

 

Typical areas of concerns or issues that can be addressed by the City:

  • Low water pressure, leaking meter, water leak
  • Potholes, street issues, dead animals in the right-of-way (ROW)
  • Trees down, sewer back-ups, drainage problems
  • Vegetation needs to be mowed or trimmed​
  • Water has a chlorine smell, taste, or discoloration

 

Issues that can not be addressed by the City or through the Report a Concern process:

  • Reporting an emergency or a crime (this includes welfare checks) - Call 9-1-1
  • Reporting noise, animal complaints - Call 9-1-1 or JeffCom non-emergency (360) 344-9779
  • Air quality / smoke complaints – ORCAA, Olympic Regional Clean Air Agency
  • Code Violations – visit our City of Port Townsend Code Compliance page
  • Fire/illegal burning complaints – East Jefferson Fire & Rescue 
  • Garbage service complaints – DM/Olympic Disposal (A division of Waste Connections) (360) 385-6612
  • Wave Broadband Customer service questions/issues - (866) 928-3123

 

Click Here to Report a New Concern / Inquiry

  • A valid concern must include the reporter's full name and contact information.
  • This form is only monitored Monday - Friday during regular business hours.
  • The City uses a third party vendor application to track Concern reports. You will be able to optionally choose to create an account and/or create a 6-digit PIN if you plan to check back on the progress of your concern. 
  • Printer-friendly version